Practical techniques · Tool applications · Pitfall guides · Case studies · Data analysis · Improvement methods · Audit readiness
Concise, actionable knowledge for solving real problems at work
When the PFMEA for a steering bracket at an automotive parts factory was submitted to the client, the severity and occur…
1. A "Qualified but Rejected by the Customer" Qualification Test A manufacturing company conducted a reliability qualifi…
1. Handing Over 5 Failure Points to Software Yields a "Lifespan Conclusion" A batch of electric actuators from a manufac…
The customer requests a special characteristics list. The quality department copies one from the drawings, the design en…
1. Treating 1000 Hours at 125°C as "Equivalent to 20 Years" A manufacturing company was conducting a life test for a pro…
1. How "MTBF 50,000 Hours" Was Misinterpreted as "Can Be Used for Over 5 Years" A manufacturing company participated in …
1. An Expired List for Two Years A certain electronics manufacturing company underwent a customer audit. The auditor did…
In a detailed design review at an automotive parts company, 12 people were seated in the meeting room for a 90 minute ag…
When a new project is launched, the client demands the PFMEA to be submitted within two weeks. Quality engineers typical…
A car sensor produced by an electronics manufacturing company was questioned by a customer quality engineer during a new…
During a customer audit at an automotive parts factory, the auditor pointed to a control plan for a welding process and …
A wire harness connector produced by an automotive parts company received a batch of complaints about pin withdrawal in …